Refund Policy

Publications/ CD’s, DVD’s, and CD ROM’s

Drama Queensland - Queensland Association For Drama In Education will only offer a refund or exchange if the goods are defective by fault of the publisher or distributor. Customers have 30 days to notify the association via email and return the faulty good.

Memberships

Drama Queensland - Queensland Association For Drama In Education will not give a refund on memberships for change of mind. Memberships will last for one year from being processed and can take up to 30 days to be approved. It is the responsibility of the member applicant to ensure all contact details are current and the correct membership category is selected.

Conferences/Professional Development Events

Refunds for conferences, workshops, seminars, masterclasses and events, are only available if Drama Queensland- Queensland Association For Drama In Education is notified within a specified time period of the event. An administration processing fee will be charged. Details of the time period and administration fee will be included on the event registration forms.

All items approved for return should be posted to at the cost of the returner, unless specified in writing by Drama Queensland.

Drama Queensland
PO Box 215
Paddington
QLD 4064

All items approved for refund will have their money returned to card used to purchase the item/s.